FAQ
How long is your shipping time?
This depends on where you are located. Our shipping times usually range between 8 to 14 Days. We do however always strive to use the fastest most reliable shipping method
How do I track my order?
To track your order, please go to https://souladorn.com/pages/track-order Enter your tracking number and you can track your order.
When do I get my tracking number?
After shipping out, you will receive a shipping confirmation E-mail, with tracking number included.
How to apply discount?
There are several ways to get discount from our website.*Join in our Facebook group, or follow our Instagram to enjoy latest events!*Log in our website and register, then you can always get latest discount via E-mail!
What are the differences between natural and lab-created gemstones?
Natural gemstones are formed in nature over millions of years, while lab-created gemstones are grown in controlled environments. Lab-created stones have the same physical and chemical properties as natural ones but are typically more affordable and have fewer inclusions.
What is the significance of birthstones in jewelry?
Birthstones are gemstones that correspond to each month of the year and are believed to bring good luck, health, and protection to the wearer. They add a personal and meaningful touch to jewelry, making it a special gift for birthdays and other occasions.
How do I measure my ring size at home?
To measure your ring size at home, you can use a ring sizer tool or wrap a strip of paper around your finger, mark where it overlaps, and measure the length with a ruler. Compare this measurement with a ring size chart to find your size.